- Check Your Credentials: Double-check that you're using the right Google or Apple account. We do not store your password locally so cannot help with forgotten passwords for your Backgammon Galaxy account.
Forgot Password?: If you've forgotten your password, you will need to retrieve it through Apple or Google.
Correct Login Method: Ensure you're using the same method you signed up with (e.g., if you signed up with Google, try logging in with Google).
Internet Connection: Make sure you have a stable internet connection.
App/OS Updates: Ensure your Backgammon Galaxy app and your device's operating system are updated to the latest versions.
Still Stuck? If none of these work, please contact support with your username/email and any error messages you're seeing.
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