We're sorry for any trouble! This can sometimes happen due to a slight delay in the app stores processing the transaction. Please try these steps:
Wait a Few Minutes & Restart: Close and then reopen the Backgammon Galaxy app.
Check Purchase History: Confirm that the purchase was successful and completed in your Apple App Store or Google Play Store purchase history.
Contact Support: If your coins still haven't appeared after an hour, please contact our support team with your Backgammon Galaxy username and a clear screenshot of your purchase receipt from Apple/Google (this receipt should show the transaction ID, date, and item purchased). We'll investigate and ensure your coins are credited promptly.
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