Can I get a refund for a purchase?

Modified on Tue, 20 May at 1:10 PM

We want you to be 100% happy with your coin or Star Membership purchase. Please refer to our Terms of Service for our general refund policy.

  • For purchases made via the Apple App Store or Google Play Store, you typically need to request refunds directly through them, as they handle the payment processing.

    • Apple: [Link to Apple's Report a Problem]

    • Google: [Link to Google Play Help on Refunds]

  • If you believe there was a technical error with a purchase from our side (e.g., charged but didn't receive items), please contact our support with details.

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